Data Controller
The company responsible for the processing of your data under this Privacy Policy is:
R&G METAL SHAPING S.L.U.
TAX ID: B66381211
Address: Pol. Ind. Malloles, C/ Esquirol, 4, 08500, Vic, Spain
E-mail address: lopd@rgmetalshaping.com.
Web: rgmetalshaping.com/
Phone: +34 938 122 744
Registered in the Mercantile Registry of Barcelona, volume 44508, folio 125, sheet 458178, 1st registration.
At R&G METAL SHAPING S.L.U., we recognize the importance of protecting your personal information and we are committed to treating it responsibly and in accordance with data protection laws.
This privacy policy aims to regulate all aspects related to the processing of data from different users who browse or provide their personal data through the various forms located on the website.
Personal Data
A personal data is the information that identifies you or makes you identifiable. Through the web, in the boxes established for this purpose we collect the personal data that the user communicates to us: name, surname, email, telephone, postal address, town, etc., as well as all those data that you voluntarily provide us through any of the social networks of which the user is registered. In this case, privacy will depend on the configuration established by the user as well as the terms and conditions of the social network itself.
The user's visit to the website does not imply that he/she has to provide any information about his/her personal data. However, in case of providing them, the data will be processed lawfully subject at all times to the principles and rights contained in the RGPD 2016/679 of 27 April 2016 and the LOPDGDD 3/2018 of December 5.
Purpose, duration and legitimacy of the treatment:
The data provided by the user will be used for the following purposes:
- Respond to the request or petition made by the user through the contact form on the website. We collect and process the user's personal data to process and manage their request, inquiry, or any petition made through said form. We will retain this data for the time necessary to fulfill their request and for the period established by law, with a minimum duration of 3 years.
The basis of legitimacy of the data processing will be the consent given by the user by selecting the acceptance box of our privacy policy before sending the request. The user has the right to revoke his consent at any time without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
- Improve your web browsing experience. We will retain this data as long as the user does not revoke their consent for its processing by deleting cookies, and for the period established by law, with a minimum duration of 3 years.
The basis of legitimacy to improve your experience when browsing the web is the consent given by the user to accept cookies. The user has the right to revoke their consent at any time without affecting the lawfulness of the treatment based on the consent prior to its withdrawal.
- Manage our social networks and send you information about our activities and products. We will keep this data until the user withdraws their consent for its processing and for the period established by law, with a minimum duration of 3 years.
The legitimate basis for managing our social networks and sending you our activities and news is the consent you grant us for this purpose. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.
- Manage experiences or opinions about products and/or services through the Testimonials of the users who will be published on the website and thus be able to help other users. The only personal data that will be published from the testimonial will be the user's name and city. We will retain the data provided as long as the user does not request its revocation and for the time established by law, with a minimum duration of 3 years.
The basis of legitimacy of the data processing will be the consent given by the user when registering through the form provided for this purpose on the web and selecting the acceptance box of our privacy policy before sending your request.
- Send communications, bulletins, or newsletters about R&G METAL SHAPING S.L.U. products. Under the user's consent we collect and process their personal data in order to send information about our products and services. This data will be kept as long as the user does not revoke their consent to the treatment of the same and for the time established by law with a minimum duration of 3 years.
The legal basis for data processing will be the consent granted by the user upon selecting the acceptance box for our privacy policy before subscribing to the newsletter via the form provided on the website. The user has the right to withdraw their consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.
- Manage the resume sent by the person concerned through the form provided for this purpose and include it in the database of candidates of the company. These data will be processed for a maximum period of one year, after which the data will be blocked for the legally established period of time, guaranteeing total respect for confidentiality both in the processing and in its subsequent destruction.
The legitimate basis for managing and processing the interested party's resume is their consent, which they manifest by taking an affirmative action of sending it and selecting the box to accept our privacy policy prior to sending it. The user has the right to withdraw their consent at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.
- Manage the communications submitted through the whistleblower channel implemented by the Manager. Personal data (if the communication is not anonymous) and information provided by the interested party will be processed for the purpose of managing and resolving the complaint made through the channel accessed via the website.
The basis for legitimizing the processing of the data is the fulfillment of a mission carried out in the public interest, as well as the fulfillment of a legal obligation. The data will be kept only for the time necessary to decide whether or not to initiate an investigation into the facts reported. In any case, three months after the data have been entered, if the complaint has not been successful, they may be kept only for the purpose of leaving evidence of the system, in anonymized form. In the event that the complaint is successful, the data will be deleted and blocked from the internal complaint system, and will be kept for a period not exceeding ten years. The data may continue to be processed by the competent authority and body in case of investigation of the reported facts, and will only be communicated to third parties when necessary for the adoption of disciplinary measures or for the processing of legal proceedings, if any, without prejudice to the notification to the competent authority of facts constituting a criminal or administrative offence.
Assignment or communication of personal data and international transfers
Your data will not be communicated or transferred to third parties, unless there is a legal obligation or to service providers linked to the Data Controller who act as data processors.
Our servers are located in the European Union, and generally, we contract with service providers also located within the European Economic Area or in countries that have been declared to have an adequate level of protection.
If we need to use external service providers that require the transmission of personal data outside the European Union or to countries that have not been declared to have an adequate level of protection, we will ensure the security and legitimacy of the processing of your data through adequacy decisions, standard clauses, binding corporate rules, exceptions, or any other instrument approved by the supervisory authority that offers adequate safeguards for the international transfer of data.
Data update
It is important that we keep personal data updated, and that users inform us of any changes to it. Otherwise, we cannot guarantee its accuracy.
The user guarantees that the personal data provided is truthful, ensuring that all information provided corresponds to the real situation, is up-to-date, and accurate, and they undertake to communicate any changes.
Third Party Data
If the user provides data of third parties for any purpose to R&G METAL SHAPING S.L.U., he/she guarantees that he/she has obtained these data in a lawful manner, that he/she has previously informed the affected parties, obtaining their consent to communicate them and that the information provided is accurate and truthful.
Mandatory nature of the requested information
All our forms have an asterisk (*) in the required fields. If the user does not provide these fields, or does not check the box to accept the privacy policy, the information will not be allowed to be sent.
Rights of interested parties
You have the right to access your data and to obtain confirmation of its processing, as well as a copy of the personal data being processed. You have the right to update them and request rectification of data that are inaccurate or request deletion when the data are not necessary for the purposes for which they were collected. You may request the limitation in the processing of your data and oppose the processing of the same by revoking your consent, as well as exercise the right to data portability. Similarly, you have the right not to be subject to decisions based solely on automated processing of your personal data. You can exercise your rights by contacting us at gemma@rgmetalshaping.com. If you feel that your rights have not been properly addressed, you have the right to lodge a complaint with the supervisory authority at www.aepd.es.
Data processing of minors
Those who provide data through the forms on this website and accept its processing declare to be over 14 years of age, and access to and use of the portal by persons under that age is prohibited. If, at any time, the Controller detects that a person under 14 years of age has provided personal data, we will proceed to cancel it. Likewise, parents or guardians may in any case contact R&G METAL SHAPING S.L.U. to block the access account of minors in their charge who may have registered by falsifying their identity.
Social media
The purpose of tools such as Facebook, Twitter, Instagram, etc. or other social networks is to give visibility and diffusion to the activities developed by our organization. These tools store personal data on the servers of the respective services and are governed by their own privacy policy. We recommend reviewing and reading the terms of use and privacy policy of the social network at the time of registration, taking into account the different possibilities of configuration in relation to the degree of privacy of the user profile on the social network.
Likewise, the Data Controller reserves the right to remove from its social networks any information published by third parties that violates legality, incites to do so, or contains messages that attack the dignity of individuals or institutions. As well as the right to block or report the profile author of these messages.
Treatment of Cookies
A cookie is a small file that is downloaded and stored on the user's computer when they access a website. Among other things, cookies allow the website to store and retrieve information about the user's or their computer's browsing habits, and depending on the information they contain and how they use their computer, they can be used to recognize the user.
The user has the option to prevent the generation of cookies by selecting the corresponding option in his browser program. You can obtain more information by reading our Cookies policy.
Date of update: 09/03/2026
